Cancellation & Refund Policy

Day tours and packages without permits

Free cancellation up to 10 days before departure. Between 9 and 3 days: 50% refund. Less than 72 hours or no-show: no refund.

Tours with Machu Picchu tickets, trains or Inca Trail permits

Tickets and permits are purchased immediately in your name and are non-refundable and non-transferable by decision of the issuing authorities. The portion of your deposit used for them cannot be refunded; the remaining amount follows the rule above.

How to cancel

Write to info@exploreperu360.com with your booking code. Refunds are processed to the original payment method within 15 business days; bank or card fees are not refundable.